Customer portals
Self-service customer portal for subscription brands
A customer portal that keeps subscribers coming back
Subscribers skip, pause, update their card and add products on their own. More recurring customers, higher retention, lower churn.
Free on the Advanced plan
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Unlimited portals
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No portal or per-subscriber fees
Illustration with example figures: what your subscriber does in the portal, and what it is worth to you.
Customer portals
The subscriber portal that keeps selling
A fully customizable portal for orders and subscriptions, built with the same page builder as your funnels. With one-click upsells and order bumps inside the portal.
Replaces Recharge, Skio and similar portals. No per-subscriber fees.
Keep subscribers
Subscribers who manage their plan stay
Many cancels are a busy month, not a bad product. When subscribers can change the plan themselves in the portal, they adjust it instead of leaving.
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Skip from the portal. The next date moves. The plan stays.
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Pause and resume. They come back without signing up again.
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Change the date or quantity. The box fits their month.
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Skip and Pause next to Cancel. The easy option is the one that keeps them.
Customer self-service
Fewer support tickets. More time back.
Subscribers handle everyday requests themselves in the portal. Your team keeps its hours for the conversations that need a person.
"My card expired, will it still ship?"
Card updates without a ticket
Subscribers swap an expiring card before the renewal. No failed charge, no email thread.
"Can I get it every 2 months instead?"
Delivery changes without a ticket
Subscribers change how often it ships, the quantity or the next date. The plan fits, so they keep it.
"Can you resend my receipt from last month?"
Self-service order history
Every past order with line items, taxes, discounts and totals, on demand. The most common questions answer themselves.
Passwordless login
No password. No "account not found".
Login is where self-service usually breaks. Here it takes one code.
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Code by email or SMS. Nothing to activate.
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Nothing to forget. No reset emails, no locked accounts.
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Security handled for you. You only style the login screen.
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Fewer "I can't log in" tickets. The most avoidable ones.
On-brand
Your brand. Not an app widget.
Build the login and portal screens in the same editor as your funnels. Your team works on it together.
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Drag and drop. Logo, colours, layout. No developer, no theme code.
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Every subscriber sees their own plan. Items, dates and totals fill in with data binding.
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Show only what fits. A "Paused" badge appears only when paused. Hide actions by gateway or billing cycle.
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Let AI draft it. Funnelish AI builds customer portal pages too.
Customer portal analytics
Watch retention grow
Active subscriptions, lifetime value, new and churned subscribers, and recurring revenue in one dashboard.
See who stays
Active subscriptions and LTV, side by side.
Spot churn early
Churned subscriptions per period, before they show up in revenue.
Prove the portal pays
Add-ons from the portal show up as revenue on renewals.
Cost
Keep more of every renewal
Free on the Advanced plan. Unlimited portals, no portal fee, no cut of every order.
Other AI landing page builders
Funnelish AI
Customer portal
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Part of the app plan
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Free on Advanced · unlimited portals
Portal fees
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Monthly fee + a % of every order
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None. No per-subscriber fees
Upsells in the portal
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Add-on app or higher tier
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One-click upsells and order bumps
Login
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Varies by app
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One-time code by email or SMS
Portal design
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Theme widget, limited styling
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Built in your page builder
Compared with typical Shopify subscription apps. Fees vary by app and plan; check each vendor's pricing page.
FAQ
Funnelish AI, answered
A customer portal is a branded account area where subscribers skip, pause, update their card and add products to their next order without contacting support. In Funnelish, you build it in the same page builder as your funnels.
Many subscribers cancel because they have too much product or need a break. When they can skip, pause or change the date themselves, right next to Cancel, they adjust the plan and stay. Updating a card before renewal also stops expired cards from ending a subscription.
Skip a delivery, pause, resume or cancel, change the next billing date, order the next delivery now, change quantities, remove items, update their card, contact and shipping details, see past orders and add products to their next order. Full list in the docs
Yes. Offer one-click upsells and order bumps where subscribers manage their plan. Accepted items are charged to the saved payment method, once or on every delivery.
They enter their email or phone number and type the one-time code we send them. There is no account to activate and no password to reset.
Yes. Cancel is a button in the portal, and you can collect a cancel reason. You decide which options sit next to it, such as Skip or Pause.
The portal works with Funnelish managed subscriptions, which run on Stripe, Airwallex and NMI cards, plus PayPal and some local methods such as SEPA Direct Debit, iDEAL and Klarna through Stripe or Airwallex. Subscriptions billed directly by your own gateway can't use the portal. Supported gateways
Yes. Customer portal analytics show active subscriptions, lifetime value, new and churned subscriptions, and recurring revenue for any date range.
No. You build the login and portal screens in the Funnelish drag-and-drop editor, the same one you use for funnels, and connect each button to an action.
Confirm renewal sync Yes. Keep Shopify as your store and fulfilment. Funnelish subscription orders sync to Shopify, so your team ships them as usual. Shopify integration
Confirm import scope Talk to our support team before you switch. They plan the move with you, as part of free migration.
The customer portal is free on the Advanced plan. There is no portal fee and no per-subscriber fee, and you can create as many portals as you need. See plans
Keep your subscribers coming back
Launch a branded customer portal on managed subscriptions.
4,600+ brands have processed $3.5B+ on Funnelish
No credit card required · Free migration · Cancel anytime
